Thank you for the on-time and on-budget completion of the new vacuum system. We were impressed with your diligence, attention to detail and follow through. It was a difficult project and when you first reviewed the job with us, we were shocked to learn that part of our problem was the incorrect installation and design of the existing system.
Your help in designing a new plumbing, electrical and vacuum system was above and beyond our expectations. You even took the time to explain how your designs and layout made sense to the plumbers, electricians and our team with confirmed our belief that we chose the right guy with the right knowledge for the job.
As much as we hope we do not need your type of services again, we are thrilled to have found you as you will now be our first call for all technical issues in our dental clinic regarding this system.Ron Reese - Facilities Manager/Safety Officer - McGuire Air Force Base - N.J.
The building and renovation project that produced my office was complex, time consuming, and involved many, many individuals of various expertise. Of all of them, you were the most reliable, the most knowledgeable, and the most accessible. Thank you for all your efforts, and all your extra efforts. It came out beautifully!
Dr. Joseph Krutsick - D.D.S. - Easton, PA
Lou Muretta has been our servicemen for many years. He has been a vital part of our practice. On countless occasions he has been there for us fixing problems with our equipment to keep us up and running. He has also given us great advice in purchasing new and improved equipment to help modernize our practice. We could always rely on his prompt service.
I was especially impressed with the service we received when we purchased new cabinetry from him. We had many vendors to consider. Not only did Lou give us a competitive quote for a quality product but more importantly he gave us personalized service. He and his crew practically worked through the night to make things perfect. He also checked back with us promptly to take care of any minor issues we had and to make sure we were completely happy. I believe you could not get that kind of personal service from any of the larger vendors.
If you are on the fence about who to choose for your office improvements, I would highly recommend calling Lou Muretta.Michael J. Parsons - DMD - Bethlehem, PA
23 years of reliable installation and repair service have left no doubt. Lou Muretta is the most knowledgeable and competent source of equipment maintenance in the Lehigh Valley.
Tim Solan - D.M.D.
I would highly recommend Lou Muretta. He solved two of our recurring problems in one visit
Edward Piorkowski - D.D.S. - F.A.G.D.
Lou went out of his way to make our office renovation easy and seamless! From attending the extra (and often late night) meetings with the contractors to taking on the role of liaison when we were not able to communicate with the contractor what we needed; He worked tirelessly and made things happen that I thought were impossible. He was a godsend when we needed it!
Mary Beth Milhalakis, D.M.D.
Dependable, Quality, Trustworthy... Three words off the top of my head about Lou Muretta. I know every time my office requires a service call, I am in good hands. I've known and worked with Lou for over 5 years. I have seen Lou give 110% not only for me but for other Dentists. I won't allow any other service industry representative into my office. I will always call on Lou Muretta.
J. Brian Straka, DMD
I am writing to thank you for a job well done. As you may imagine, a complete revamping of our office created a lot of anxiety, but I must say, you delivered everything as promised. How you removed 6 full dental units and installed new Belmont chairs in one day, on a Friday, is a bit mesmerizing. But the most satisfying part was that on Monday morning, everything worked seamlessly. Unbelievable! I know we went back and forth on pricing for awhile, but now I realize what a good deal you gave us. I noticed that we came in under the special pricing that was being offered at the Greater New York Dental Meeting.
Previously, we have used Benco Dental for our equipment needs, but in this case, they wanted several days for the install and additional preliminary visits. Their price was not any better and, to tell the truth, I think the follow up would have proved problematic. The best thing about working with you was avoiding all the bureaucratic layers at Benco.
Thanks for keeping our old equipment functioning all these years; thanks for the seamless install of the new equipment; and most of all, just thanks for keeping our frustration levels at zero.Kenneth R. Oppenheim - D.D.S. - Sloane & Oppenheim - Allentown, PA
He is always very prompt, courteous and extremely reliable.
Ian Carlis, D.M.D.
I want to thank you for all your efforts to get to the "true-bottom" of our compressors problems. I appreciate and understand your approach in not wanting to put a band-aid over it. As the practice grows and the need for additional equipment follows, I will not hesitate to call you first!
Joseph Krutsick, D.M.D.
Mr. Muretta has exemplified a clear understanding for our needs and an appreciation of our limited budget. He assumed the most challenging position of project manager, directing various contractors to a coherent plan conducive to our concept of orthodontic delivery. His insights and interminable efforts have translated to our successful start. Without any reservations, I can confidently endorse Louis Muretta for his dedicated commitment, experienced insight and his genuine and unselfish interest. He equates client success with personal future success, a respected business trait warranting adulation.
Michael W. Freda. D.M.D., Anthony T. Suriano, D.M.D.
Thanks for your efforts on our behalf supplying, installing and generally overseeing the technical aspects of our new dental facility. Working with you made this overwhelming task so much easier. Your commitment to providing optimal service afforded us the successful completion of our project. You ensured that all of the equipment we purchased met our needs and functioned to the specifications of the manufacturer. We never had to scrutinize your work or question whether attention had been given to even the most minor detail! In my 27 years of practice I have never worked with a more technically skilled professional who cares as much as you do.
Dr. Richard J. Heinowitz, DDS
I trust Lou with all my new and existing office equipment as he has proven to be incredibly knowledgeable, fair, and understands that missing patient appointments is not an option. After each service call or installation, he carefully and simply explains how to best manage and maintain the equipment for optimal performance and longevity. He is honest, straightforward, reliable and responsive.
Dr. Ann Astolfi, DMD
